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Rest Assured
Bits and pieces from recent newsletters


MICROSOFT OFFICE 2007

 

There are one or two things about Office 2007 which have been the subject of help calls and email comments in the past couple of months:

 

NEW FILE FORMATS. We have had a lot of calls about this - not just customers who have had 2007 installed with a new PC, but also receiving email attachments from other people who have installed it.

 

2007 uses a different file format to previous versions of Office - signified by the addition of an 'x' [= XML format] at the end of the file extension [so Word documents are now .docx, and Excel files are .xlsx, and so on]

If you don't have 2007, but you want to be able to open files created within it, you will need to visit the Microsoft Website, and download a 'Compatibility Pack'

<Click here> to be taken to the download site.

If you are using 2007, and you want to send a file to someone who isn't, save a copy as a '97 - 2003' format, and make sure it is that one you attach to the email!


Office 2007 has more 'Save As' options - as above

 

FEATURES OF OFFICE 2007. Microsoft has introduced 'contextual' icons and drop-down boxes, so that you only see functions that relate to the activity you are carrying out at the time. This 'improvement' has generally brought untold grief to most users, and has made telephone support just about impossible.

There is no easy way - you just have to learn how to navigate your way around it - if you do need help, give us a call!

If Microsoft do read this - why, oh why did you get rid of the 'Edit' menu? 


Footnote re MICROSOFT OFFICE 2007

We have surprised and delighted many customers recently by pointing out their 'elegibility' for the Home and Student Edition. This effectively gives them a full-featured 'Pro' version which may be used on 3 machines [non-commercial] for around £75.00 [or £25,00 per copy, which is around 10% of the cost of a single retail copy of 'Pro'.

The primary qualification is that someone in the household must be in Full-Time education [check the Microsoft website for full details]


JUST AS YOU WERE GETTING USED TO DVD.......The war continues to rage over its successor.

 

In the Blue Corner - Blu-Ray, and in the Red Corner - HD DVD. Most of the biggest players in the IT industry have thrown/are throwing their weight behind one or other. Each time one seems to be gaining an advantage, somebody else comes up with a compelling reason to support the other.

At the moment, Blu-Ray is in the Barack Obama slot, but write Hillary off at your peril!

If you don't feel compelled to upgrade at the moment, may we suggest you leave it for the time being - unless you want something to keep your Betamax machine company in the loft!


And talking of Betamax.......

 

The next great 'Judgment of Solomon' is heating up nicely. On the one hand, those who think that wide-area wireless [known as WIMAX] will be the next big communications technology [the vision is a wifi service available anywhere you are on the globe, with an interim vision of e.g anywhere in the UK]. On the other hand the mobile phone networks who already claim a 'global' network [who's kidding who?] and want you to buy a data card that uses it, even when you are at home, and have already made significant moves to reducing tariffs from the completely absurd to the marginally acceptable.

In fairness, there is probably enough of a market for both of these approaches to live alongside each other, so Solomon may not be called upon.

 

 Notebook or Desktop PC?

 

In February we told our customers about a cracking good deal on a desktop PC, and many of you agreed and bought one.

Soon afterwards, we found an almost-as-good deal on notebooks, and again you bought in good numbers. Then the fun started - the calls and emails saying 'I have ordered this, and now think I should have gone for that - and vice-versa, in almost equal numbers!!

 

It worked out fine in the end, as we were able to mix'n'match, and most people finished up with the machine they wanted [at the second attempt!]

 

In overall market terms, the notebook is starting to stretch its share to around 3:1 sales. Does this spell the end for the humble desktop?

We doubt it

In the past you paid a premium for portability - now the price argument has almost disappeared - and as fewer desktops get built and miniturisation continues apace, we may soon see a scenario where the notebook actually gets cheaper than the desktop.

 

But there are still some very good reasons why a desktop may suit your personal needs better. We don't intend to detail the Pro's and Con's here, but if this is an issue you are kicking around at the moment - let us know. We will email you a short text which explores the benefits of each. You can, if you wish fill in the Newsletter Subscription form on the Home Page, and we will send you one anyway!

PS - the Editor, being a decisive sort, has opted for - one of each!


Current trends

 

Rather than replacing the old desktop with a state-of notebook, many customers are opting to 'add' a notebook, and to keep the old PC as an extra WP, Internet and email machine. Very sensible in the main, depending on which 'Steam Age' the old PC was bought in!

 

Of course, this means that the little modem which came almost certainly as a freebie with your broadband contract is going to have to be replaced by an ADSL Modem/Router, probably with wi-fi if you want to use the card built into the notebook [and use the internet from the garden etc]

 

There are some very good deals at the present time, as most of the manufacturers are selling off the 'G' standard wireless boxes to make space for the new 'N' standard devices.

Are you going to miss out if you buy a 'G' device?

The real question is - is it likely that your broadband speed [currently around 8Mbps, if you are exceptionally lucky] is suddenly going to whizz past the 'G' wireless standard of 54Mbps? The answer - NOT A HOPE!

 

BT are currently investing BILLIONS in upgrading the network infrastructure in the UK [The 21C project]. This will take many years to complete, and even then, the ageing bit of copper in the ground that connects you to the exchange is not included.

 

So please don't hold your breath waiting for major speed increases in  broadband!! 

 

 


FOOTNOTE

The two articles immediately above have a curious relationship. It has taken so long for the 'N' standard to be ratified that most of the manufacturers are now launching their wifi products against a likely backdrop of two new technologies which will more than likely make those products redundant within 2 or 3 years. Unless you really need some of the N standard features [broader wifi range], then it does appear to be a good idea to take advantage of the bargains whilst the 'G' devices are still around.

Let us know if you want a hand to do this.


The views expressed in the Rest Assured Newsletter are purely the views of the Editorial Team, and may not represent the views of the IT industry in its many guises.


Next month's topics include:

Is AVG trying to kill off the 'free' AV product?

Best of Breed - low-end notebooks

'Plug and Play, or Plug and Pray? Which is nearer the truth.

Has Vista SP1 made much of a difference?


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